Platform Capabilities

Deep dive into every feature that gets you paid

From invoice ingestion to payment matching, explore how our AI-powered platform automates your entire receivables workflow

Ingestion

Seamlessly ingest data from any source with our robust ingestion engine.

Multiple ingestion methods

Flexible invoice capture to fit your workflow

  • BCC email forwarding - auto-capture from your billing system
  • PDF and image upload with advanced OCR
  • Public API for direct invoice upload
  • CSV batch import for historical data

Intelligent validation

Ensure data accuracy from the start

  • Auto-validate invoice totals and currency
  • Extract and verify due dates automatically
  • Normalize buyer information across sources
  • Flag duplicate invoices before processing

Format support

Handle any document type

  • PDF invoices with multi-page support
  • PNG/JPG image processing
  • CSV/Excel for bulk operations
  • MT940/SEPA for payment files

Dunning

Automate your collections with intelligent, multi-channel dunning strategies.

Multi-channel orchestration

Reach customers on their preferred channel

  • Email with customizable templates
  • SMS for urgent reminders
  • Automatic channel fallback and retries

Smart strategy engine

Customize your collection approach

  • Define steps, delays, and escalation paths
  • Channel selection based on customer preference
  • Quiet hours per country/timezone
  • Localized language and tone adaptation

Automated cadence

Set it and forget it

  • Pre-due date friendly reminders
  • Post-due date escalating urgency
  • Promise-to-pay follow-ups
  • Final notice before escalation

Risk Scoring

Leverage AI to predict payment behavior and optimize collection efforts.

Predictive analytics

Know who will pay late before they do

  • ML models trained on payment patterns
  • Probability of late payment scoring
  • Days-to-payment prediction
  • Customer creditworthiness assessment

Adaptive automation

Adjust strategy based on risk

  • Auto-adjust reminder timing for high-risk accounts
  • Change tone and urgency dynamically
  • Select optimal channel per risk level
  • Escalate faster for chronic late payers

Disputes

Resolve disputes faster with automated workflows and smart classification.

Smart classification

Route disputes to the right team instantly

  • Auto-classify replies (quality/docs/finance)
  • Detect dispute keywords and sentiment
  • Identify partial payment promises
  • Flag urgent escalations

Automated workflows

Handle disputes without manual intervention

  • Pause dunning automatically on dispute
  • Route to appropriate team member
  • Track resolution status and timelines
  • Resume collection after resolution

Resolution tracking

Never lose track of a dispute

  • Centralized dispute dashboard
  • SLA monitoring and alerts
  • Resolution reason categorization
  • Historical dispute analytics

Payment Matching

Automatically match payments to invoices with high precision.

Bank file processing

Reconcile payments automatically

  • Import MT940/CSV/SEPA formats
  • Multi-currency support
  • Batch processing capabilities

Intelligent matching

ML-powered reconciliation

  • Heuristic and ML matching algorithms
  • Confidence score thresholds
  • Partial payment detection
  • Multi-invoice payment handling

Manual controls

Stay in control when needed

  • Manual override with audit trail
  • Bulk matching operations
  • Exception handling workflows
  • Reconciliation reports

Analytics

Gain actionable insights into your collections performance.

Key metrics dashboard

Track what matters most

  • DSO trends and projections
  • Aging analysis by customer/segment
  • Recovery rate by strategy
  • Promise-to-pay conversion rates

Strategy performance

Optimize your collection approach

  • Channel effectiveness analysis
  • A/B testing results
  • Template performance metrics
  • Timing optimization insights

Data export

Integration with your BI tools

  • CSV/Excel export capabilities
  • API access to all metrics
  • Scheduled report delivery
  • Custom report builder

Credit Insurance

Automate trade credit insurance tracking and risk mitigation.

Coverage Visibility

Real-time monitoring of insurance limits

  • Track approved limits per customer
  • Monitor exposure against coverage
  • Visual indicators for protected receivables
  • Instant alerts for limit breaches

Smart Limit Updates

AI-powered document processing

  • Parse insurer documents (PDF/Excel)
  • Auto-match buyers via tax ID
  • Bulk update limits instantly
  • Support for all major insurers

Risk Management

Proactive exposure control

  • Coverage utilization dashboards
  • Indemnity rate tracking
  • Historical audit trail of changes
  • Multi-currency limit support

Factoring Support

Manage your factoring workflows and providers directly within your dunning process.

Seamless Integration

Integrate factoring into your dunning workflow

  • Flag invoices for factoring automatically
  • Sync status with factoring providers
  • Custom dunning rules for factored invoices
  • Automated assignment workflows

Provider Management

Manage multiple factoring relationships centrally

  • Centralized dashboard for all factors
  • Rule-based assignment by currency or region
  • Track credit limits and availability
  • Unified reporting across providers

Cost & Reconciliation

Automated tracking and reconciliation

  • Track factoring fees and interest
  • Auto-reconcile payments from factors
  • Clear view of net cash position
  • Automated ledger updates

Compliance

Ensure your collections process is compliant with global regulations.

Data protection

GDPR-compliant by design

  • Data retention policies
  • Right to deletion support
  • Encryption at rest and in transit
  • Audit logs for all actions

Regional rules

Respect local regulations

  • Country-specific quiet hours
  • Holiday calendar integration
  • Language preferences
  • Cultural tone adaptation

Ready to reduce your DSO?

Join leading B2B companies that trust Ledgvero to automate their collections and get paid faster.